Richard first got involved in itSMF^TM back in 2010 and soon realised that being actively involved was going to make a big difference to his professional development.  15 years on he’s had no cause to regret that decision. He led the UK’s Transition Special Interest Group running events and producing content. He then did the maximum allowed time of 8 years as a Director on the UK Board. By the time that came to an end he had joined the itSMF^TM International Board and after 2 years as a Director, he has become the Chair.

Richard continues to be active in itSMF^TM UK where he is a Group Chair. He continues to run events and produce content for the UK chapter and is also producing content for International (see the Blogs page).  He is the Head of IT Service Management at NIHR RDNCC. While this does not involve any international travel, you can find him at the UK conference.